Terms of Service

Last Updated: July 8, 2026

Welcome to Muxe. By accessing our website or placing an order, you agree to the following Terms of Service.

1. General

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and cancel or refuse orders if necessary.

Product colors may vary slightly due to screen settings and lighting.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, unavailable stock, or incorrect customer information.

4. Payments

We accept the payment methods displayed during checkout, including Cash on Delivery where available.

By placing an order, you agree to provide accurate billing, shipping, and contact information.

5. Shipping

Estimated delivery time is 3–12 business days.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy. Please review that policy before placing your order.

7. Limitation of Liability

Muxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our official email, WhatsApp, Facebook, or Instagram.